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Welcome to Hanfdan!

§ 1 Scope of application and provider

(1) The General Terms and Conditions (hereinafter referred to as "GTC") govern the sale of products by Hanfdan GmbH (hereinafter referred to as the provider) to you, in the version valid at the time of the order.

(2) Deviating terms and conditions of the customer will be rejected.

(3) Please read these Terms and Conditions carefully before placing an order with Hanfdan GmbH. By placing an order with Hanfdan GmbH, you agree to the application of these Terms and Conditions of Sale to your order.

(4) On we offer you the sale of the following products:

Hanfdan GmbH sells smoking accessories and supplies, as well as merchandise.

§ 2 Conclusion of the contract

(1) Contracts on this portal can be concluded in German and English.

(2) The offers are aimed exclusively at end customers with an invoice and delivery address in the EU as well as Switzerland and Great Britain

For individual bulky goods, the possible delivery addresses and the place of delivery may be limited; the restriction is indicated in the respective list price.

(3) The customer must have reached the age of 18.

(4) The presentation of the goods in the online shop does not constitute a legally effective offer. By presenting the goods, the customer is only asked to make an offer.

(5) Your order constitutes an offer to Hanfdan to conclude a purchase contract. The customer makes a binding offer when he has completed the online ordering process by entering the required information and clicks the button "order subject to payment" in the last order step.

(6) The purchase contract between the provider and the customer is only concluded by a declaration of acceptance by the provider. This will be done on the earlier of the two dates, either sending the goods or sending a shipping confirmation by e-mail. Please note that the confirmation of receipt of your order does not constitute a declaration of acceptance in the aforementioned sense.

(7) The effectiveness of contracts for larger than usual household quantities as well as the commercial resale of the object of purchase requires the express confirmation by the provider. This refers both to the number of ordered products within the framework of one order, and to the placement of several orders of the same product, where the individual orders include a household usual quantity.

(8) Your orders will be stored with us after conclusion of the contract. If you should lose your documents for your orders, please contact us by e-mail. We will send you a copy of the order data.

(9) You agree that you will receive invoices electronically. Electronic invoices will be made available to you by e-mail or in the customer account of the website. We will inform you for each delivery in the shipping confirmation whether an electronic invoice is available.

§ 3 Prices and shipping costs

(1) Our prices include the applicable statutory value-added tax and are understood without a flat-rate shipping fee or shipping surcharge. The shipping surcharges vary depending on the type of delivery and the condition of the item.

(2) Despite our best efforts, a small number of the products in our catalog may be marked with the wrong price. We check the prices when we process your order and before we charge the payment. If a product is marked with an incorrect price and the correct price is higher than the price on the website, we will contact you before shipping the goods to ask you if you want to buy the product at the correct price or cancel the order. If the correct price of a product is lower than the price stated by us, we will charge the lower amount and send the product to you.

(3) The prices at the time of the order apply. If list prices should be available, the prices of the list price valid at the time of the order shall apply.

§ 4 Delivery and cancellation

(1) Unless otherwise agreed, delivery shall be made to the delivery address specified by the customer. On the website you will find information on the availability of products sold by Hanfdan (e.g. on the respective product detail page). We would like to point out that all information on the availability, shipping or delivery of a product are only approximate and approximate values. They do not constitute binding or binding agreements. guaranteed shipping or delivery dates, unless this is expressly designated as a binding date in the shipping options of the respective product.

(2) If Hanfdan determines during the processing of your order that products ordered by you are not available, you will be informed about this separately by e-mail or by message in your customer account. The statutory claims of the customer remain unaffected.

(3) If delivery to the customer is not possible because the delivered goods do not fit through the entrance door, front door or the staircase of the customer or because the customer is not found at the delivery address specified by him, although the delivery time was announced to the customer with a reasonable deadline, the customer shall bear the costs for the unsuccessful delivery.

(4) The delivery takes place depending on the payment method of the customer. In the case of advance payment, the delivery takes place after the payment order has been issued to the transferring credit institution. In the case of payment by Paypal, credit card, gift card, direct debit, Sofortüberweisung or invoice, the delivery takes place after conclusion of the contract.

(5) If your order is shipped in more than one package, it may happen that you receive a separate shipping confirmation for each package. In this case, a separate purchase contract is concluded between us for the products listed in the respective shipping confirmation with regard to each shipping confirmation. The contractual partner is Hanfdan GmbH. Regardless of your right of withdrawal, you can cancel your order for a product free of charge at any time before sending the associated shipping confirmation.

(6) This right to cancellation does not apply to certain product groups and services, including digital content or software that is not stored on a physical data carrier (e.g. on a CD or DVD), provided that the download or use has begun (whichever is the earlier ).

§ 5 Inches

(1) If you order products from Hanfdan for delivery outside the European Union, you may be subject to import duties and taxes, which are levied as soon as the parcel reaches the designated destination. Any additional fees for customs clearance must be borne by you; we have no influence on these fees. Customs regulations vary greatly from country to country, so you should contact your local customs authority for more information.

(2) Please also note that you will be considered the importer when placing orders with Hanfdan and that you must comply with all laws and regulations of the country in which you receive the products. The protection of your data is important to us and we would like to draw the attention of our international customers to the fact that cross-border deliveries are subject to opening and examination by customs authorities.

§ 6 Payment

(1) The customer can pay for the goods by the following payment methods:

- Paypal

- Credit

- Gift card

- Immediate transfer

(2) Certain payment methods may be excluded by the provider in individual cases.

(3) The customer is not permitted to pay for the goods by sending cash or cheques.

(4) Should the customer choose an online payment method, the customer hereby authorizes the provider to collect the amounts due at the time of the order.

(5) If the provider offers payment in advance and the customer chooses this payment method, the customer must transfer the invoice amount to the provider's account within five calendar days of receipt of the order. The supplier reserves the goods accordingly for five calendar days.

(6) If the provider offers payment by credit card and the customer chooses this method of payment, the latter expressly authorizes the provider to collect the amounts due after the partial deliveries or deliveries of goods have been dispatched.

(7) If the provider offers payment by direct debit and the customer chooses this payment method, the customer will grant the provider a SEPA basic mandate. If there is a chargeback of a payment transaction due to a lack of funds in the account or due to incorrectly transmitted bank details when paying by direct debit, the customer must bear the costs for this.

(8) If the provider offers payment in advance and the customer chooses this payment method, the customer undertakes to pay the invoice amount within 5 days after the order, without any deduction of discount.

(9) Should the customer be in arrears with payment, the provider reserves the right to assert the damage caused by the delay.

§ 7 Set-off and right of retention

(1) The customer is only entitled to the right of set-off if the counterclaim of the customer has been legally established or has not been disputed by the provider.

(2) The customer can only exercise a right of retention if your counterclaim is based on the same contractual relationship.

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